Details about the job offer
Receptionist
| N ° of the post |
2021/R121/P001 |
| Domain | Administration and Management |
| Recruitment sector | Private |
| Diploma | National Basic Bachelor’s Degree National Applied Degree Mastery Diploma of higher technician |
| Country of assignment | Kuwait |
| Civil status | Single, Married |
| Specialties | Health Facilities and Hospitals Management Financial and Administrative Management Writing and Office Equipment Relationship with Customer |
| Languages | Arabic English |
| Age limit | 35 |
| Expected date of recruitment | - |
| Deadline for submission of application | 21.11.2021 |
| Number of years of experience | 1 |
| Kind | Homme, Femme |
| Job Description | Main tasks and responsibilities 1 Greet patients and visitors, initiate the registration process and provide routine information. 2 Handle telephone inquiries from patients. 3 Advise patients and families on financial matters such as insurance, and verify insurance coverage with insurance companies. 4 Respond to patient needs and inquiries and coordinate resolution of related issues. 5 Inform the direct superior of the presence of distinguished personalities or of the royal family to take special care during their visit. 6 Provide information and promote new services while interacting with patients. 7 Ensure daily closing of cash / credit invoices with the senior cashier and submit insurance documents via DMS. 8 Ensure that all patient concerns are met and that they are satisfied with the service provided. 9 Offer an additional service to ensure a high level of patient satisfaction. 10 Have a perfect knowledge of all information relating to hospital services, in order to respond efficiently and precisely to customer requests. 11 Have the ability to control and maintain calm around clients. |